Terms & Conditions

Please note that, Treasured Occasions reviews and updates this Terms & Conditions Policy from time to time as needed without notice. Do check Treasured Occasions site documentation periodically to review any changes and if you have any questions regarding our Terms & Conditions please contact Treasured Occasions.

Agreement to our Terms & Conditions includes agreement to our Privacy Policy, so please read through our Privacy Policy.

1. Key Details
Treasured Occasions (the “Company”) is involved primarily in providing Event Planning and Design, and Venue Styling and Room Staging services.
2. Product Descriptions and Payments
Treasured Occasions (the “Company”) endeavours to describe our services and/or products as accurately as possible. While we try to be as clear as possible in explaining our service or product, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. And we reserve the right to refuse or cancel any order with an incorrect price listing.
3. Refusal of Service
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

4. Payments.
We accept payment by cash, cheque, bank transfer and credit card. All products are priced in British Sterling Pounds and must be paid in advance.
By purchasing products or services through this site you are confirming that you want the product or service immediately credited to your Account and that by doing so you are hereby waiving any and all cancellation rights under applicable laws, including but not limited to the EU Consumer Rights Directive (2011/83/EU) and/or any national laws implementing it.
Notwithstanding the foregoing, you will still be eligible for the 30-day refund right as set forth by the Company.
If your payment method fails or your account is past due, you agree to pay us the fees within thirty (30) days of notification from us and pay (at our discretion) a late payment charge of 1.5% per month, or the maximum permitted by law, whichever is greater. We may collect fees owed using other collection mechanisms. This may include charging other payment methods on file with us and/or retaining collection agencies and legal counsel. We may also block your access to any Services pending resolution of any amounts due by you to Treasured Occasions.
Any additional costs incurred by customer errors will be paid in full and covered by the costumer.

5. Cancellations.
After placing your order there is a short period of time where you have the ability to cancel items free of charge. Please make all cancellations by phone or e-mail to Treasured Occasions. We reserve the right to cancel items ordered or an entire order for any reason whatsoever and will refund the full price paid for each cancelled item. In such circumstances we will endeavour to contact you without delay to explain why a cancellation was necessary.
For orders where products are specially requested by the customer no cancellation facility is available. Trade or large volume orders may also be excluded from cancellation, but the purchaser will be made aware of this prior to the order being accepted.

6. Returning Products.
The cost of returning the product(s) will be the responsibility of the customer. In the case of larger items or products that require specific treatment we reserve the right to nominate a specialist transport company to reduce the risk of damage due to poor handling. This cost will be passed on to the client and will also be charged each time the client accepts a returns collection date but fails to meet that collection appointment.
The goods must be adequately packed including all original packing to prevent damage in transit. Goods must be received by us in their original condition, unused, undamaged and with the original packing intact for us to be able to offer a refund or replacement.
This policy does not apply to products that have been specially requested or made to order to particular requirements. Trade orders or large volume orders will also be excluded from standard returns policy, the customer will be made aware of this when the order is accepted. The refund is for the cost of the item only and does not include the initial delivery charge.

7. Damaged Goods.

If goods are delivered in a damaged condition this must be reported within 48 hours of the delivery in order for us to replace your product(s) free of charge. Failure to do so will disqualify you against a free replacement. Please check packaging carefully when receiving a delivery and make note of any damage. All returns to be sent to Treasured Occasions.

6. Disclaimer.
Treasured Occasions assumes no responsibility for accuracy, correctness, timeliness, or content of the Materials provided on this web site. You should not assume that the Materials on this web site are continuously updated or otherwise contain current information. [Company Name] is not responsible for supplying content or materials from the web site that have expired or have been removed. THE MATERIALS PROVIDED AT THIS WEB SITE ARE PROVIDED “AS IS” AND ANY WARRANTY (EXPRESS OR IMPLIED), CONDITION OR OTHER TERM OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE IS HEREBY EXCLUDED.
Every effort has been made to accurately represent this service and its potential. Statements on our website are not to be interpreted as a promise or guarantee of earnings or result. Any potential is entirely dependent on the person using our service. No guarantees are made that you will achieve any results from our ideas and services.
This Contract is deemed to have been made in England and is governed by English Law and the parties agree to submit to the exclusive jurisdiction of the English courts as regards any claim, dispute or matter arising out of or relating to this Contract.